Customer Experience; the umbrella to

"Business is a concept, people are the business." This is true for all business and when we really begin to appreciate that, the want for a positive experience can outweigh the need for the service. People gravitate toward what they enjoy and enjoyment is a simple concept. In this seminar I will offer you some very simple, cost-effective tips to create a positive experience that your customers will return to.

Speaker(s): Justin Salisbury - Regional Operations Manager for Breeze Thru Car Wash. His routine responsibilities encompass organizational direction, people development, interviewing, maintenance and repair needs and overseeing company processes & procedures. He has a passion for finding success via others and currently has the opportunity to do so with over 70 people regularly. An outdoor enthusiast, if he can't be found at Breeze Thru, good luck tracking him down!

Co-Sponsor(s): Colorado Enterprise Fund

Class registration is considered complete when payment is received. Payments made the day of event are $10 more. Your registration is not guaranteed until payment is received. A 48 hour notice of cancellation is required for a refund. Parking Notice: Innosphere has a parking lot directly in front of the building. There is no street parking on Vine Drive due to bike lanes. Parking is limited, so if parking lot is full, please make use of the overflow parking lot located just east of Innosphere behind the wooden fence.

Fee: $ 10.00

Pay via credit card online OR mail check to 320 East Vine Drive #303, Fort Collins, CO 80524. Please call 970-498-9295 for other payment options.