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Canceled New World Training - Putting it All Together: A Customer Focused PIVOT

Tue 10:30 AM to 12:00 PM
Topic: Managing a Business

Park, Lake and Chaffee Counties are the Heart of the Rockies, much like our small businesses are the heart of our economy. Recent economic downturns have more adversely affected our small businesses as compared to the effect on larger ones. Since small businesses make up 99.9% of all firms and account for 65% of net new jobs in America, these small businesses are key to recovery and they have the ability to grow faster than our large businesses. In a recent survey conducted by NFIB in regard to the latest financial challenges related to the COVID-19 pandemic, 92% have been negatively impacted by the outbreak with over 70% reporting they cannot remain operational longer than 4 months. The effects on the overall economy sustained from failing small businesses can be significant.

This 6-part series will help small businesses develop strategies for surviving an economic downturn, and provides the tools and methodology that provide an ongoing framework to help small businesses assess and reassess their purpose, understand and improve their current financial and operational health, ensure they have the right team in place to execute, and PIVOT during changes in market conditions and of course changing customer needs. This series is intended to be foundationally implemented at our small businesses as part of a continuous improvement mindset: allowing frequent pivots and a more nimble approach to changing situations. We seek to establish an ongoing “Strive to Thrive” mentality in our small businesses as opposed to a “Scramble to Survive” one. The result...small businesses that plan for and adapt to change and THRIVE as a result. Ultimately, the series is intended to inspire local businesses to learn “how to fish” and rely on the tools they have to succeed in any circumstance.

Putting it All Together: A Customer Focused Pivot - Derrick Neikam Description: Pivoting: what is it, how to do it, why it’s an important on-going tool for your business Section Objectives: Learn what the pivot concept is - being able to provide the right product to your customers without guessing Understand what a feedback loop is and turnaround time Inspire attendees with other PIVOT Success stories Understanding when to pivot Understanding if you need to pivot your Why What You Will Learn: Pivot concept Pivot strategy How pivoting saves time and money and gets you closer to success faster How to eliminate guessing about what products to bring to market How to eliminate waste in growth strategy How to create an expedient feedback loop.

Speaker(s): Derrick Neikham - Central Mountain SBDC counselor and owner of a dozen businesses since the tender age of 10. From my first venture as the local lawn boy, to Boston club DJ, to Residential Construction Management to a National Manufacturer of home goods; I have learned reams from these experiences, mainly from the many mistakes I have endured. I love to learn what others are doing and what their goals are so that I can best help them succeed at whatever they have their eyes set on. When not managing or consulting businesses, I am spending time with my wife and young daughter exploring and adventuring in the world. Additionally, I enjoy outdoor sports including: skiing, hiking, snowshoeing, backcountry snowmobiling, and teaching my headstrong daughter all of the above when she lets me.

Co-Sponsor(s): Chaffee County Economic Development Center, Lake County Economic Development Center, Buena Vista Chamber, Salida Chamber, Platte Canyon Chamber, Leadville Lake County Chamber, and Chaffee, Lake & Park Counties.

Once you register you will be sent an GoToWebinar link with connection instructions. If you have questions please call 719-221-0274. Thank you.

Fee: No Cost

Putting it All Together: A Customer Focused Pivot

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Phone: 719-221-0374


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