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Listening is hard: Become an effective listener to help your customers, partners, and employees feel

Thu 2:00 PM to 4:00 PM
Topic: Customer Relations

Thursday, July 14, 2022
2:00 PM - 4:00 PM

Listening can be challenging since we often want to present our own ideas, but listening is an important part of communication. Because we are also the recipients of others' ideas, developing listening skills can help us establish credibility with our colleagues, demonstrate empathy, avert difficult situations and conversations, overcome obstacles, and generally help us be better leaders.

This class will provide you strategies for effective listening at work and opportunities to practice each of these strategies in context so you feel comfortable applying these strategies in new situations. Specifically, we'll review ways you can become a better listener, including non-verbal communication, mimicry/mirroring, reflecting, and asking questions. 

Our Instructor:

Jenny Morse
Appendance, Inc


Blanca Peak is centered behind Longs Peak student Center and Mount Antero. For best access park in front of one of these buildings. Please allow time for parking when students are in session.

​Payments: Please pay online with a credit card. Registration is not guaranteed until payment is made.
Note: Registrations made less than 24 hours before a class may be charged an additional $10.

Refund Policy: No cash refunds, credit will be rolled over to another class.

Fee: $ 30.00

Pay via credit card online.

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Phone: 970-204-8600


Larimer SBDC-Front Range Community College Classroom-Blanca Peak 142
4616 S. Shields St Ft. Collins, CO 80526 Blanca Peak 142 (classroom)
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