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Communication Series - 3 part series

Tue, Sep 17 1:30 PM to 3:30 PM
Topic: Customer Relations

Larimer SBDC training series are designed to give you topic-specific content from a variety of our Instructors over the course of a few weeks. Each month we focus on one or two business topics to delve into. Classes will vary between a live, virtual event or an On-demand recording. Workshops will be held in person (location details below).

Topics being covered in this series will include:

• Email is part of our daily work lives, but it’s also integral for building relationships with leads and maintaining relationships with customers, partners, and employees. In this class, you will learn how to write messages with the audience in mind.

• Listening can be challenging since we often want to present our own ideas, but listening is an important part of communication. Because we are also the recipients of others’ ideas, developing listening skills can help us establish credibility with our colleagues, demonstrate empathy, avert difficult situations and conversations, overcome obstacles, and generally help us be better leaders.

• You don’t have to be a professional writer to do your job, BUT you can use strategies professional writers use to make your job easier. This class will teach you a 7-question process–developed through research on how professional writers plan, neuroscience, and effective outcomes–so that you can write anything faster and better.

For the discounted price of $25 you will receive:

1 registration for Email: A critical tool for managing and building relationships 9/17/24 1:30 PM to 3:30 PM

1 registration for Listening is hard: Become an effective listener to help your customers, partners, and employees feel heard 9/24/24 1:30 PM to 3:30 PM

1 registration for Planning: Learn what to do before you write anything 10/1/24 1:30 PM to 3:30 PM

All sessions will be held at the Larimer SBDC.

Free connection to resources, as needed depending on your business phase and industry!

If you are unable to attend all workshops you can sign up for them individually on our training page.

At the end of this series, you will have a good feel for the level of effort and commitment it will take to make your business successful.

Free, confidential, one-on-one consulting with a certified SBDC consultant is always available!

Speaker(s): Jenny Morse CEO and President Appendance, Inc


Fee: $ 25.00

Pay via credit card online

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Phone: 970-204-8600


Larimer SBDC-Front Range Community College Classroom-Blanca Peak 142
4616 S. Shields St Ft. Collins, CO 80526 Blanca Peak 142 (classroom)
Colorado Office of Economic Development and International Trade logo
Funded by SBA
Member of America's SBDC